1. Home
  2. Computing & Technology
  3. PC Support

403 Forbidden Error Resolution
Steps to Resolve the 403 Forbidden Error

By Tim Fisher, About.com

Error Message

403 Forbidden error messages are often customized by each website, especially very large ones, so keep in mind that this error may present itself in more ways than the common ones listed below:
  • "403: Forbidden"

  • "HTTP Error 403 - Forbidden"
The 403 Forbidden error displays inside the Internet browser window, just as web pages do.

Cause

The 403 Forbidden error is an HTTP status code that means that accessing the page or resource you were trying to reach is absolutely forbidden for some reason.

Resolution

  1. Check for URL errors and make sure the actual web page is specified. The most common reason for a web site to return the 403 Forbidden error is if the URL is pointing to a directory instead of a web page.

  2. If you're sure the page you're trying to reach is correct, the 403 Forbidden error message may be a mistake. At this point it's probably in your best interest to contact the webmaster or other website contact and inform them of the problem.

    The webmaster of most Internet sites can be reached via email at webmaster@website.com, replacing website.com with the actual website name.

Applies To

This issue applies to any Internet browser in any operating system.

Related Error Messages

The following error messages are related to the "403: Forbidden" error:

400: Bad Request | 401: Unauthorized | 404: Not Found | 408: Request Timeout | 500: Internal Server Error | 502: Bad Gateway | 503: Service Unavailable | 504: Gateway Timeout

Explore PC Support
About.com Special Features

Stay connected and entertained with reviews on tips on the latest HDTVs, cellphones and more. More >

Easy ways to connect two computers for networking purposes. More >

  1. Home
  2. Computing & Technology
  3. PC Support
  4. Find the Problem
  5. Error Messages
  6. 403 Forbidden - 403 Forbidden Error Message Displays in Browser Window - 403 Error>

©2009 About.com, a part of The New York Times Company.

All rights reserved.