I occasionally get the chance to promote some computer support related videos on my site thanks to the talented Don Schechter.

Here's one of his newer ones: How to Clean Inside a Computer Safely

Have you ever had any problems cleaning out your PC? (Have you EVER cleaned out your PC?)

From a guest poster at the PC Support Forum:

Last night my laptop's screen began to jump, much like when watching a movie and it is caught between scenes, and froze in this shot. I tried to press the power button to restart the computer but to no avail. To turn off the laptop I had to unplug the powercord and pull out the battery.

When I pressed the power button to reboot the laptop it wouldn't turn on. Clearly there is power, the "plugged-in" indicator is on.

No real symptoms before the event. I've laid the laptop down less-than-gently when it's been in my bag, but no spillage or significant physical trauma to the laptop.

Any help towards what might be the problem and what I can do would be greatly appreciated : )

Any ideas? If so, reply to the forum post directly.

From mickinnes in the PC Support Forum:

"We apologize for the inconvenience but windows did not start successfully" message keeps appearing on my laptop.

It gives me 5 starting options of safe mode, safe mode with networking, safe mode with command prompt, last known good configuration and start windows normally but i can not get my laptop working on any of these.

Help please!

Head over to the forum post and help out!

Let's be honest - no one enjoys calling technical support. An hour call with a tech support group will probably rank up there with the worst thing you had to do that particular week.

Trust me when I say that it doesn't have to be that way... at least not every time.

Spending considerable time on each side of the phone, I have a unique appreciation of the challenges on both ends. While I'd probably agree with most of the standard complaints concerning tech support (lack of training, long wait times, etc.), there's very little a caller can do to address them.

However, there are lots of things you can do to ease the pain like preparing before you call, being specific, avoiding emotional responses (i.e. "I DID THAT NINE TIMES ALREADY!"), among other things.

Read How to Talk to Tech Support for lots of ways to help keep your sanity and also get your problem fixed!