From mustang6tsix (Chad) in the PC Support Forum:

About a month ago my sister dropped her year-old HP Pavilion laptop. Since then the computer is unresponsive. No blinking LEDs, fans, hard drive activity appears to occur. Obviously the power supply is providing power to the motherboard, as confirmed by the led indicator at the main board power port.

Fortunately the hard drive seems to be okay. Fortunately, I was able to pull all of the pertinent information off of it with an enclosure I bought. I'm guessing since the hard drive is still accessible, the problem is either a cracked motherboard or damaged memory?

I'm leaning towards a cracked motherboard because I would assume it would still make an attempt to boot even if the memory was damaged.

Am I on the right track? Does anyone have any ideas how to isolate the problem even further?

Any thoughts for Chad?

From SeniorSam123 in the PC Support Forum:

When I click on the icon for WMP, nothing happens. I have checked that the program is still there but cannot find a way to start it. Any ideas?

Thanks, Malcolm

Any ideas for Malcolm? Help him out by posting a reply.

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From a guest poster at the PC Support Forum:

Last night my laptop's screen began to jump, much like when watching a movie and it is caught between scenes, and froze in this shot. I tried to press the power button to restart the computer but to no avail. To turn off the laptop I had to unplug the powercord and pull out the battery.

When I pressed the power button to reboot the laptop it wouldn't turn on. Clearly there is power, the "plugged-in" indicator is on.

No real symptoms before the event. I've laid the laptop down less-than-gently when it's been in my bag, but no spillage or significant physical trauma to the laptop.

Any help towards what might be the problem and what I can do would be greatly appreciated : )

Any ideas? If so, reply to the forum post directly.