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PC Support: Most Popular Articles

These articles are the most popular over the last month.
What to Do When Windows Update Gets Stuck
Help on what to do when your computer gets stuck or freezes (locked-up) during the installation or configuration of a Windows update.
21 Command Prompt Tricks & Hacks
21 Command Prompt tricks and other Command Prompt hacks to help you get the most out of the Command Prompt in Windows 10, 8, 7, Vista, or XP.
Need an ISO Image on a USB Drive? Here's How to...
Getting an ISO file onto a USB drive isn't as easy as copying the file. Here's a complete tutorial on how to burn an ISO to USB, like a flash drive.
Here's What to Do When Your Computer Doesn't...
Here's what to do when your computer won't turn on. Fix a desktop, laptop, or tablet that won't boot all the way, or even one that won't start at all.
Free and Public DNS Servers
A list of public and completely free DNS servers, plus instructions on how to change them. This DNS server list was last updated in September 2015.
Getting a 500 Internal Server Error? Here's...
The 500 Internal Server Error (aka HTTP 500 error) is a generic error suggesting a problem with the website's server. Here's what you can do about it.
7 Free Windows Password Recovery Tools
Windows password recovery tools are used to recover Windows log on passwords. Here are the 7 best free Windows password recovery and cracking tools.
19 Free Data Recovery Software Tools
Free data recovery software, aka free file recovery or undelete software, can help recover deleted files. Here are reviews of the best ones out there.
Here's What to Do When Your Computer Starts but...
Does your computer turn on but show just a black screen? If some things seem to be working properly, but there's no display, give this a try...
How to Delete Everything on a Hard Drive
Easy instructions on how to wipe a hard drive. A hard drive wipe will erase everything on the hard drive - something deleting and formatting can not do.
Getting a 502 Bad Gateway Error? Here's What to...
The 502 Bad Gateway error means that two different servers involved in loading a web page (or other task) are not able to communicate. Here's what to do...
22 Free Product Key Finder Programs
22 totally free key finder software programs, ranked and reviewed. Keyfinders find lost software product keys or serial numbers. Updated August 2015.
10 Free Programs That Will Help Update Drivers...
Free driver updater programs help you find and update the drivers on your computer. Here are the 10 best driver update tools, as of August 2015.
How To Open the Windows Registry Editor
Easy instructions on how to open Registry Editor, the program included in Windows 10, 8, 7, Vista, and XP that's used to make changes to the registry.
How to Boot From a USB Flash Drive
Instructions on how to make your computer boot from a USB device, like a flash drive or a USB connected hard drive.
How to Download Windows 7... the Legal Way
Most download Windows 7 to reinstall it, after losing a Windows 7 DVD or never receiving one. But from where? Is it legal? Tim Fisher has answers!
Lost Your Windows 8 Product Key? Here's How to...
Lost your Windows 8 product key? You may be able, under certain conditions, to extract your Windows 8 or Windows 8.1 product key from the registry.
How to Download and Install DirectX
Where and how to download and update DirectX. Updating DirectX 12, 11, 10, or 9 is easy and could improve game performance in Windows.
How To Find Your Windows 7 Product Key
Lost your Windows 7 product key? Here's how to find your Windows 7 product key using a free key finder program which will extract the key from the registry.
What You Should Do if You Forget Your Windows 7...
Try not to panic if you forgot your Windows 7 password. Luckily, there are a number of things you can do to overcome a forgotten password.
Need to Start Windows 7 in Safe Mode? Here's How
A complete tutorial on how to start Windows 7 in Safe Mode. Starting Windows 7 in Safe Mode can help diagnose and solve many serious problems.
Access the Advanced Startup Options in Windows...
Here are several ways to access Advanced Startup Options, the recovery and repair menu in Windows 8 & 8.1 including System Restore, Safe Mode, and more.
Did You Forget Your Windows 7 Password? Here's...
You can reset your Windows 7 password if you've forgotten it. Learn how to reset the password to your Windows 7 account, for free, without extra software.
Getting a 503 Service Unavailable Error? Here's...
The 503 Service Unavailable error means that the web site's server is not available, usually due to maintenance or server overloading.
3 Easy Steps to Access BIOS
Enter BIOS with these steps. Access BIOS to make hardware configuration changes, set boot order, reset BIOS passwords, change BIOS settings, and more.
No DVD Drive? Install Windows 7 From a Flash...
Before you can install Windows 7 from a USB flash drive, you must properly format the drive and then copy the setup files to it. Here's how.
No DVD Drive? Install Windows 8 From a Flash...
Here's how to install Windows 8 or 8.1 from a USB device like a flash drive. You'll need to properly format the USB drive and then copy the Windows 8 files.
The World's Most Complete List of Windows...
A complete list of the over 280 Command Prompt commands across Windows 8, 7, Vista, and XP, including full descriptions of each CMD command.
Getting a 403 Forbidden Error? Here's What to Do
The 403 Forbidden error means that whatever resource or webpage you were trying to access is forbidden from being accessed. Here are some things to try.
Forgot Your Windows Password? This Free Program...
Ophcrack is simply the best free Windows password recovery software program available. See my full review of Ophcrack LiveCD v3.6.0.
How to Reinstall Windows 7 From Scratch
A Windows 7 clean install tutorial with screenshots and full instructions. A clean install of Windows 7 is often the best way to reinstall Windows 7.
16 Free Programs for Remotely Accessing Your PC
A list of the best free remote access programs, sometimes called free remote desktop or remote control software. Last updated September, 2015.
Belarc Advisor: A Complete Review
Belarc Advisor v8.5 is one of the better free system information utilities. Here's my complete review of the latest version of Belarc Advisor for Windows.
Forget Your Windows 8 Password? Here's How to...
A complete tutorial on how to reset a Windows 8 password, for free, without using password recovery software or other third-party software.
A Complete Tutorial on Changing the Boot Order...
Detailed tutorial on how to change the boot order in BIOS. A change to the boot sequence will change the order in which devices are booted from.
How Do I Update to the Latest Version of...
It's really simple to update Internet Explorer, which involves either downloading and installing the latest version, or using Windows Update. Here's how.
How To Create an ISO Image File From a CD or DVD
One easy way of backing up a disc is creating an ISO image of it. See these easy instructions for creating an ISO image file from a CD, DVD, or BD disc.
Getting a 404 Not Found Error? Here's What to Do
The 404 Not Found error, often called Error 404 or an HTTP 404 error, means that the webpage you were trying to load was not found. Here's what to do.
Think You Might Have a Hard Drive Problem? Test...
A list of free hard drive testing software programs. These hard drive test programs will do just that - test your hard drive for problems.
How to Access Disk Management in Windows 7
Disk Management in Windows 7 can be accessed from the Computer Management utility. Follow these steps to open Disk Management in Windows 7.
A Full Review of Driver Booster, a Free Driver...
Driver Booster is a free driver updater program that's easy to use, automatically checks for outdated drivers, and lots more. Here's my full review.
Use the SFC /Scannow Command to Repair Windows...
The sfc scannow option is the most useful way to run System File Checker. Using sfc with the scannow option will scan and repair important Windows files.
Here's Where to Download Windows 8 or 8.1
Want to download Windows 8 or 8.1 instead of buying it on disc? Need to download Windows 8.1 or 8 to replace a DVD or ISO? What about for free? I have answers!
How Fast is Your Internet Connection?
A list of free Internet speed test sites, updated September 2015. An Internet speed test, or broadband speed test, tests your available bandwidth.
Can't Open a File? Here's How to Convert It
Looking for a free file format converter? Here's a list of 100% free file converter programs for video files, audio files, image files, and more.
Recuva File Recovery: A Full Review
Recuva is the very best free file recovery program available. I highly recommend you try Recuva before any other undelete program.
Getting a 504 Gateway Timeout Error? Here's...
A 504 Gateway Timeout error, also called an HTTP 504 error, means that one server didn't receive a response from another quickly enough so it timed out.
Have a BOOTMGR Error? Here's How to Fix It
How to fix the BOOTMGR is Missing and Couldn't Find BOOTMGR errors that sometimes appear during startup on a Windows 10, 8, 7, or Vista computer.
Are You Seeing a Code 43 Error? Here's What You...
How to fix the Code 43 error in Device Manager. Code 43 errors appear when a device reports general problems to Windows.
Easily Format a Hard Drive in Windows 7
Detailed tutorial on how to format a hard drive in Windows 7. You must format a hard drive to use it in Windows 7.
Forget Your Windows 8 Password? Here Are Your...
No, you are not locked out of your computer forever if you forgot your Windows 8 password. Here are several things you can do to get back in.
What's a DAT File and How Do You Open One?
A DAT file might be a video, email, or generic data file. Learn how to open a .DAT file or convert a DAT file to another file format.
How To Open Command Prompt in Windows 8 and 8.1
A guide on accessing Command Prompt in Windows 8 & 8.1. You'll need to open a Command Prompt window to execute most commands in Windows 8.
36 Completely Free Registry Cleaner Programs
A list of the best freeware registry cleaners available today. Free registry cleaners remove duplicate or unwanted entries from the Windows Registry.
Trying to Rebuild Windows Boot Configuration...
A complete tutorial on rebuilding the Boot Configuration Data (BCD) store in Windows 10, 8, 7, or Vista. The bootrec command is used to rebuild the BCD.
How to Find the Administrator Password in...
A list of ways to find the Windows 7 administrator password. An admin password in Windows 7 is the one needed to access some advanced areas in Windows.
ISO Files: Everything You Need to Know
An ISO file is a single file containing all the data from a CD, DVD, or BD. The ISO file (or ISO image) is a perfect representation of the whole disc.
Windows 7: What You Need to Know
Basic information about Microsoft Windows 7 including editions, service packs, release date, minimum and maximum hardware, and more.
Here's What to Do When Your Computer Has No Power
There are lots of reasons why a computer might not be getting any power. If you turn on your computer and it doesn't power on at all, give this a try...
5 Free Ways to Easily Format Your 'C' Drive
Here are 5 ways to format C drive. To format C means to format the drive that the operating system is on, which is usually the C drive.
What's an EPUB File and How Do You Open One?
An EPUB file is an Open Publication Structure eBook file. Learn how to open an .EPUB file or convert an EPUB file to another file format.
3 Easy Ways to Clear CMOS (Reset BIOS)
Three ways to clear the CMOS memory on your motherboard. Clearing CMOS will reset your BIOS settings to their factory default levels.
Did You Know There Were This Many Commands in...
A complete list of Command Prompt commands in Windows 7. There are over 230 commands, referred to as CMD commands or DOS commands, in Windows 7.
How to Set Up Automatic Login on Windows 7
Easy instructions on how to make Windows 7 login automatically! Configuring Windows 7 to auto login can substantially speed your PC's total boot time.
What's a TGZ File and How Do You Open One?
A TGZ file is a GZIP Compressed Tar Archive file. Learn how to open a .TGZ file or convert a TGZ file to another file format.
Forgot Your Microsoft Account Password? Here's...
How to reset your Microsoft account password. This procedure may reset the password you use to login to Windows 10, Windows 8, Outlook.com, and more.
Here's What to Do When Your Computer Shuts Off...
A hardware issue or short is a likely cause of these types of issues. If you turn on your computer and it promptly turns itself off, give this a try...
Need to Start Windows 8 or 8.1 in Safe Mode?...
A tutorial on starting Windows 8 or 8.1 in Safe Mode. If you can start Windows 8 in Safe Mode you may be able to fix whatever startup problem you're having.
What is the Command Prompt in Windows?
Command Prompt is a command line interpreter program available in Windows. Command Prompt is similar in appearance to MS-DOS.
34 Free Backup Software Tools: Ranked and...
Reviews of the best free backup software programs, updated August 2015. Use free backup software to automatically back up your files for safe keeping.
Here's What to Do When Your Computer Freezes...
A really frustrating problem is when Windows hangs or gets stuck while starting. If Windows starts to load but freezes without an error, give this a try...
42 Free Programs to Completely Wipe Data From...
Here are several free data destruction software programs, sometimes called disk wipe software or hard drive eraser software. Last updated Sept., 2015.
Are You Seeing a Code 10 Error? Here's What You...
How to fix the This device cannot start. (Code 10) error in Device Manager. Code 10 errors are often due to driver issues.
How to Fix a Blue Screen of Death
Easy to follow tutorial to help fix a Blue Screen of Death. A BSOD might be caused by hardware or software so proper troubleshooting is important.
An Easy Guide to Clean Installing Windows 8 or...
A Windows 8 & 8.1 clean install tutorial with detailed instructions and screenshots. A clean install is the best way to install Windows 8 or Windows 8 Pro.
7 Ways To Find Lost Windows Passwords
Lost your Windows password? Here are several ways to find your lost Windows 8, 7, Vista, or XP password.
How to Set Up Automatic Login on Windows 10 or...
A tutorial on forcing Windows 10 or Windows 8 to login automatically. Configuring Windows to auto logon is easy but isn't always the right choice. Here's more.
15 Free Bootable Antivirus Programs
A list of free bootable antivirus programs. A free bootable virus scanner is what you need to use to remove viruses from your PC when Windows won't start.
How to Safely Download & Install Software
Software you download could have malware, adware, PUPs, and other issues. Here's how to safely download and install software on your computer.
How To Recover Passwords Using Ophcrack
A complete tutorial with screenshots on using Ophcrack LiveCD v3.6.0 (Ophcrack 3.6.0) to crack a Windows password.
Think Windows Updates Broke Your PC? Here's...
A detailed tutorial on how to correct problems caused by Windows updates, including security updates pushed by Microsoft on Patch Tuesday.
How to Erase a Hard Drive Using DBAN
A full tutorial on using Darik's Book And Nuke (DBAN) to permanently erase all the files from a hard drive.
Operating Systems: Everything You Need to Know
An operating system (OS) is software that manages software and hardware in a computer. Some operating systems include Windows, Linux, and Mac OS.
A Full Review of DBAN, a Free Data Destruction...
Darik's Boot And Nuke (DBAN) is a free data wipe program for completely erasing a hard drive. Here's my complete review of DBAN.
Need to Remove Your Windows 7 Password? Here's...
If security isn't a concern, you can remove (delete) your Windows 7 password, allowing unrestricted access to your Windows 7 computer. Here's how.
Windows 10: What You Need to Know
Important information about Microsoft Windows 10 including release date, editions, hardware requirements, the free upgrade, and lots more.
How To Open Disk Management From the Command...
Disk Management can be opened from Control Panel but it takes several clicks to get there. Try opening Disk Management via its command for a quicker start.
Have an ISO File But Need it On a DVD? Here's...
In most cases you'll need to burn an ISO file to a DVD before you can use it. Here are easy instructions for burning an ISO image to a DVD (or CD/BD) disc.
Lost Your Microsoft Office Product Key? Here's...
Instructions on how to find your lost Microsoft Office product key. A product key is required to install Microsoft Office 2013, 2010, 2007, etc.
What is My Default Gateway IP Address?
The default gateway IP address is usually the IP address for your router. Learn how to find the default gateway in Windows 8, 7, Vista, or XP.
How to Manually Update Drivers in Windows 10,...
Links to detailed instructions on how to update drivers in Windows, specific to your particular version of Windows (10, 8, 7, etc.).
Do You Know Every Single Windows 8 Command...
A complete list of Command Prompt commands in Windows 8. Around 230 CMD commands exist in Windows 8, often incorrectly referred to as DOS commands.
Are You Cleaning Your Flat Screen TV or Monitor...
How to safely clean your flat screen monitor or TV. LCD, LED, and other flat screens require special care when cleaning to prevent permanent damage.
Need to Open the Control Panel in Windows 8...
A tutorial on opening Control Panel in Windows 8 & 8.1. Control Panel contains links to most of the tools used to configure various aspects of Windows 8.
What's an XML File and How Do You Open One?
An XML file is an Extensible Markup Language file. Learn how to open an .XML file or convert an XML file to another file format.
Need to Boot From a Disc Instead of Your Hard...
Detailed instructions on how to make your computer boot from a CD, DVD, or BD disc. You may need to boot from a disc to install Windows, run live CDs, etc.
Have an Xinput1_3.dll Error? Here's How to Fix It
Xinput1_3.dll Not Found errors usually indicate a DirectX problem. Don't download xinput1_3.dll, fix the problem the right way.
Is Your RAM Bad? Test it With Any of These Free...
A list of the best free memory test (RAM test) software. Test your memory with a RAM test program to find even tiny problems with your computer memory.
The COMPLETE List of DOS Commands
There are nearly 100 DOS commands available in MS-DOS. See a complete list of MS-DOS commands, commonly referred to as DOS commands.
What You Need to Know About Windows 8
Basic information about Microsoft Windows 8 including release date, available editions, the Windows 8.1 update, minimum hardware requirements, and more.
BIOS Setup Utility Access Keys for Popular...
List of BIOS access keys for major computer systems from Gateway, Toshiba, Dell, Sony, eMachines, HP, Lenovo, Acer, and more.
Don't Have the Latest Windows Service Pack?...
Where to download Microsoft Windows updates and service packs, updated September 2015. Download Windows 8.1 Update, Windows 7 SP1, Windows Vista SP2, & more.
How to Easily Reset a Password in Windows 7
A step-by-step, screenshot based walkthrough of one of the most successful Windows 7 password reset procedures. No third-party software required!
How to Tell if Your Version of Windows 8 is...
Not sure if you have a 64-bit or 32-bit version of Windows 8? You need to know so you install the right drivers and software. Here's how to find out.
Here's How to Access the Advanced Boot Options...
The Advanced Boot Options menu is a menu of advanced Windows startup and troubleshooting modes, including Safe Mode.
Need to Open an Elevated Command Prompt? Here's...
An elevated Command Prompt means running Command Prompt as an administrator, something you have to do to run certain commands in Windows. Here's how.
A Full Review of CCleaner, a Free Registry...
CCleaner is without a doubt the best free registry cleaner available. See my full review of CCleaner, a free program from Piriform.
How To Completely Erase a Hard Drive
Easy instructions to completely erase a hard drive. To truly erase hard drive data forever, you may have to do more than format the drive or delete files.
How To Force Windows To Restart in Safe Mode
Here's how to force Windows to start in Safe Mode on the next reboot, assuming you can't do so in other ways like from Startup Settings or the F8 menu.
How to Use the Net Use Command in Windows
The net use command is used to manage shared resources. Learn more about the net use command and see several net use command examples.
Forgot Your Windows Password? Reset It With...
Offline NT Password & Registry Editor is a Windows password reset/remover tool that works nearly 100% of the time. See my complete review of ONTP&RE.
What's a MOBI File and How Do You Open One?
A MOBI file is a Mobipocket eBook file. Learn how to open a .MOBI file or convert a MOBI file to another file format.
List of Executable File Extensions
A list of executable file extensions. Files with any of these file extensions might be able to execute a task automatically.
Can Disk Management Help Format a Flash Drive...
Disk Management in Windows 8 can be accessed via Computer Management. Follow these simple steps to open Disk Management in Windows 8 or 8.1.
What's an ASPX File and How Do You Open One?
An ASPX file is an ASP.NET Source file. Learn how to open an ASPX file or convert an .ASPX file to another file format.
Everything You Need to Know About the Control...
The Control Panel in Windows is an organized collection of Control Panel applets, each used to manage a specific aspect of Windows.
Never Forget Your Password Again With a Windows...
Having a Windows 7 password reset disk is valuable if you ever forget your password. Once created, you can use it to reset your Windows 7 password.
How Do I Find My Internet Download Manager...
Lost your Internet Download Manager serial number? Here are two different, but completely legal ways to get IDM working again. No cracks required.
Don't Have the Latest MS Office Service Pack?...
Where to download the latest Microsoft Office service packs, updated September 2015. Download Office 2013 SP1, Office 2010 SP2, Office 2007 SP3, etc.
How to Fix DLL Errors... the Right Way
The only way to permanently fix DLL errors is by fixing the underlying cause of the issue, not by downloading DLL files. Here's how to do it.
Tools to Help Remove Passwords From PDFs
A list of the best free PDF password remover tools for Windows, plus free PDF password crackers and recovery programs for both user and owner passwords.
How To Partition a Hard Drive in Windows 7
A tutorial on how to partition a hard drive in Windows 7. You have to partition a hard drive before you can format, and eventually use, it in Windows 7.
Don't Want to Fix Your Computer Yourself? Here...
Don't want to fix your computer yourself? Here are your options, including calling tech support, finding a local repair service, and a lot more.
15 Free Defrag Software Tools: Ranked &...
A list of the best defrag software programs. Free defrag software will defragment your hard drive, helping to speed up your PC. Last updated Sept., 2015.
Access Control Panel Items Using These Commands
A complete list of Control Panel command line commands for each Control Panel applet available in Windows 8, Windows 7, Windows Vista, and Windows XP.
How to Use the Ping Command in Windows
The ping command is used to verify that a device can communicate with another on a network. Learn more about ping and see several ping command examples.
What is the Windows Registry?
The Windows Registry is where nearly all configuration settings are stored in Windows. The Windows Registry is accessed with the Registry Editor tool.
11 Ways to Keep Your Computer Cool
Here are several ways to keep your PC cool. If your computer gets too hot it can stop working and cause damage so keeping the temperature down is important.
Need to Clean Install Windows? Here's How
A Windows clean install is useful for fixing serious Windows problems. A clean install will erase everything from your computer. Here's how to do it.
Comcast Speed Test: A Complete Look
The Comcast Speed Test, also called the XFINITY Speed Test, is a Comcast-provided Internet speed test tool. Here's my complete look at the test.
Have an Ntdll.dll Error? Here's How to Fix It
A troubleshooting guide for ntdll.dll errors, including C0000221 unknown hard errors and crashes. Don't download ntdll.dll, fix the problem the right way.
34 Online Backup Services: Ranked & Reviewed
Reviews of the best online backup services, updated September 2015. Online backup services back up your files to secure data centers over the Internet.
What's an XLSX File and How Do You Open One?
An XLSX file is an Excel Microsoft Office Open XML Format Spreadsheet file. Learn how to open an .XLSX file or convert an XLSX file to another file format.
How to Automatically Repair Windows 7 Problems
A tutorial for completing a Windows 7 Startup Repair. Running a Startup Repair is a good first troubleshooting step if Windows 7 isn't starting properly.
Is Your Computer Beeping? Here's What to Do
Hearing beep codes when you turn on your computer? Beep codes are clues as to why your computer isn't working. Here's what to do.
Have a BSOD With a 0x0000007B Code? Here's How...
How to fix the STOP 0x0000007B code (INACCESSIBLE_BOOT_DEVICE) on a Blue Screen of Death. These are usually driver, virus, or hardware issues.
Computer Hardware: Everything You Need to Know
Hardware refers to the physical parts of a computer system. Some basic computer hardware includes the motherboard, CPU, RAM, hard drive, etc.
Key Combinations to Access Your Motherboard's...
List of BIOS access keys for motherboards from ASUS, MSI, abit, GIGABYTE, Intel, BIOSTAR, EVGA, and more.
What's a DOCX File and How Do You Open One?
A DOCX file is a Word Microsoft Office Open XML Format Document file. Learn how to open a .DOCX file or convert a DOCX file to another file format.
How Do I Clear My Web Browser's Cache?
Here's how to clear the browser cache in Chrome, Firefox, Edge, IE, Chrome, & Safari. To clear the cache means to remove stored copies of web pages.
How To Make Sure Your Drivers in Windows 7 Are...
You'll need to update drivers in Windows 7 to fix hardware problems or enable new features. Follow these easy steps to update drivers in Windows 7.
What are the Advanced Startup Menu Options and...
The Advanced Startup Options menu contains diagnostic & repair tools for Windows 8 like Command Prompt, System Restore, Startup Repair, and more.
5 Simple Fixes for Most Computer Problems
Try these 5 easy fixes for most computer problems before you pay for service. You could save yourself hundreds of dollars following this advice!
How to Save a Command's Output to a File
Learn how to redirect a command's output to a file. In other words, how to save the results of running a command to a file so you can view the data later.
Getting a Code 28 in Device Manager? Here's...
How to fix the Code 28 error in Device Manager. Code 28 errors are most often caused by missing drivers.
Easily Format a Hard Drive in Windows 8
Detailed tutorial on how to format a hard drive in Windows 8. You have to format a hard drive before you can save files to it in Windows 8.
DLL Files: What You Need to Know
A Dynamic Link Library, or DLL, file is a kind of file that contains specific code that many programs can share. Here's more on DLL files...
What's an FLV File and How Do You Open One?...
An FLV file is a Flash Video file. Learn how to open an .FLV file or convert an FLV file to another file format.
Blue Screen of Death (BSOD) Codes... Decoded!
A complete list of Windows STOP codes, often called Blue Screen error codes. STOP codes display on STOP error screens - the Blue Screens of Death (BSOD).
How to Use System Restore in Windows 7
A detailed tutorial on using System Restore in Windows 7 to undo recent driver, registry, and other important changes, hopefully solving your problem.

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