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How To Fix STOP 0x0000003D Errors

A Troubleshooting Guide for the 0x3D Blue Screen of Death

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STOP 0x0000003D Error Messages

The STOP 0x0000003D error will always appear on a STOP message, more commonly called a Blue Screen of Death (BSOD). One of the errors below or a combination of both errors may display on the STOP message:

  • "STOP: 0x0000003D"

  • "INTERRUPT_EXCEPTION_NOT_HANDLED"

The STOP 0x0000003D error may also be abbreviated as STOP 0x3D but the full STOP code will always be what's displayed on the blue screen STOP message.

If Windows is able to start after the STOP 0x3D error, you may be prompted with a Windows has recovered from an unexpected shutdown message that shows:

Problem Event Name: BlueScreen
BCCode: 3d

Cause of STOP 0x0000003D Errors

STOP 0x0000003D errors are likely caused by hardware or device driver issues.

If STOP 0x0000003D isn't the exact STOP code you're seeing or INTERRUPT_EXCEPTION_NOT_HANDLED isn't the exact message, please check my Complete List of STOP Error Codes and reference the troubleshooting information for the STOP message that you are seeing.

How To Fix STOP 0x0000003D Errors

Note: The STOP 0x0000003D STOP code is rare so there's little troubleshooting information available that's specific to the error.

However, since most STOP errors have similar causes, there are some basic troubleshooting steps to help fix STOP 0x0000003D issues:

  1. Restart your computer if you haven't already done so.

    The STOP 0x0000003D blue screen error may not occur again after rebooting.

  2. Perform basic STOP error troubleshooting. These extensive troubleshooting steps aren't specific to the STOP 0x0000003D error but since most STOP errors are so similar, they should help resolve it.

Please let me know if you've fixed the STOP 0x0000003D blue screen of death using a method that I don't have above. I'd like to keep this page updated with the most accurate STOP 0x0000003D error troubleshooting information as possible.

Applies To

Any of Microsoft's Windows NT based operating systems could experience the STOP 0x0000003D error. This includes Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2000, and Windows NT.

Still Having STOP 0x0000003D Issues?

See Get More Help for information about contacting me on social networks or via email, posting on tech support forums, and more. Be sure to let me know that you're trying to fix the STOP 0x3D error and what steps, if any, you've already taken to resolve it.

Important: Please make sure you've stepped through my basic STOP error troubleshooting information before asking for more help.

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