Email Tim Fisher, About.com Guide to Focus on PC Support
Like all Guides on About.com, I am a real person. I am the original author of everything on the Focus on PC Support site.
In addition to writing for About.com, I work a full time job and run a small business. Needless to say I keep very busy and may not be able to respond to your email in a timely manner.
If you feel as though you need to email me directly, please read through the FAQ below:
F.A.Q.
- Q. "I have a computer problem! Can I email you directly about it?"
- A.
Most questions sent to me via email are related to a computer problem that someone is having. Unfortunately, considering my workload, emailing me is probably not the fastest way to get an answer.
My recommendation: Post your question in the PC Support Forum.
Aside from the fact that you'll usually get a quicker response from me there, many other capable individuals frequent the forum as well. The chances of getting a prompt reply are much better with a forum post than a personal email.
- Q. "Something I found on your site needs updated. How do I let you know about it?"
- A.
Please email me directly at pcsupport.guide@about.com. Be sure to include a link to the page that needs updated and let me know exactly what you think needs updated.
- Q. "I just have a comment about something. Can I email you?"
- A.
You sure can. Email me directly at pcsupport.guide@about.com. It might be several days or longer but I do reply to every single (polite) email I receive.
- Q. "I have a suggestion for an article that should be on your site. Do you solicit ideas for new content?"
- A.
Absolutely. There's no guarantee that I'll write it or add it to my site but you're more than welcome to send any ideas my way at pcsupport.guide@about.com.
- Q. "I'd like to interview you as an expert in your field. How can I contact you to schedule that?"
- A.
If you'd like to schedule an interview, please send me an email at pcsupport.guide@about.com with your contact information and some details about the piece your writing.
- Q. "How do I contact you about reviewing my book/product?"
- A.
Send me an email at pcsupport.guide@about.com with details on your book or product. Please keep in mind that I do not guarantee that I will review your product even if you send it to me nor do I guarantee that any review I do write will be positive.
- Q. "You saved the day! How can I thank you?"
- A.
If any of my troubleshooting or how-to guides saved you time, frustration, or money, a quick "Thank You!" email is always appreciated! Send them on to pcsupport.guide@about.com. I will most certainly email you back.