Tim Fisher is a professional freelance technology author, co-owner of a technology services company for small businesses, and author of Windows 8 Basics in 30 Minutes, published by i30 Media.
You can read more about Tim's career on his Google+ profile: Tim Fisher.
With over 25 years of computer and other technology support experience, Tim Fisher has seen everything from large format floppy drive problems to the latest issues that plague home and business computer users.
Tim's support experience began early in High School, shortly after purchasing his first PC with a 100MB hard drive, which the salesperson said would be more than he'd ever need! He built and repaired PCs during this time and through college on a part time basis.
After college, Tim entered the technology support world full time, installing and servicing telecommunications, networking, and computer equipment.
Since then, Tim has worked in various technology related roles including support, consultation, installation, training, documentation and even sales. Tim worked several years as a computer systems engineer for one of the largest companies in the United States.
Tim is a published book author and has also been featured as a computer support expert both online and in several national print publications.
Tim attended school at a public university in the US where he completed courses in computer science and business technology. After college, Tim earned a number of certifications and completed additional courses in the computer support, networking and telecommunications fields.
Tim keeps his support skills current through continued education and through the constant flow of technology issues he deals with on a daily basis from his readers and clients.
By Tim Fisher:
I very much enjoy helping people find solutions to their problems. It's very rewarding being approached by someone with an issue and then being able to help them solve it. Even better is when I can educate people to solve and prevent computer problems themselves!
Empowering my readers with accurate, relevant, and easy-to-follow information is my goal on About.com.
If you need some more help after working through something on my site, please see my Get More Help page. There you can find out more about my Help Me! post on Google+, a daily conversation where you can ask myself and other experts for help with your tech troubles. I also recommend several really good tech support forums if you'd rather do that.
If you have something that does not require a reply, like a comment, some feedback, a review request, etc., feel free to send me an email at firstname.lastname@example.org. Thank-you emails, especially, are always appreciated!
I almost never return emails but I do read each and every one. Remember, any request for help with a computer or other technology related problem you're having should be directed to my latest thread on Google+ via my Get More Help piece.
If you would like to use one of Tim's articles or images, in whole or in part, in any way (e.g. in print or anywhere online), you must Request Reprint Permission from About.com before publishing.