AMD Radeon Video Card Drivers v13.4 Now Available

Hi Tim,
Just got a new Asus 1215 and thought everything would be hunky dory; as it turned out after chancing upon your about-page…it wasn’t, so thanks for the update. Now running smoothly again.
Mike B [v11.9]

@mike b: Great! Happy to hear. [v11.9]

hi tim,
i have an amd 6630m GPU, i installed the automatically detect and install file and it shows the appropriate file download but after i download and run the file it says that it is not supported….. what to do? [v11.9]

@Nitish: According to the release notes for v11.9, the 6630m GPU is not a GPU supported by these drivers. Seems weird, I know, and it may change in the future, but for now you’re stuck with the video drivers provided by your laptop manufacturer. [v11.9]

Hi Tom,
How R u?Hope Fine.
I bought AMD Radeon HD 6670 , I cant play so many games… Very bad , about 30% of games says app crash…!!!!
I have a gaming Pc.(i3,4gb ram, 2 tb hdd…. gigab. Mb. etc.)
Can you give me a solution if there any, my Questine is …
How can I make those crashed apps to work as accourdingly…. I mine if there any fix or any thing that I can play my 30 % games?
Please leave some info…. or some thing….
Thanking You,
Kazi Shakib. [v11.12]

@Kazi Shakib: You might want to post about this in the forums. There are plenty of things to look at. [v11.12]

I have a ATI Random HD 4350 card contected two montors and I can”t get it to go to the secound montor if I say make them look the same it works but I can’t get them to extend [v11.12]

@mike: Are you using the latest AMD/ATI drivers? What OS do you have? [v11.12]

I have a new build : Asus F1A75-I delux MB and AMD APU A8 3870K. I did the driver installation from the disk that came with the Asus MB. looking at the http://sites.amd.com/us/game/downloads/Pages/downloads.aspx I can tell there is a new Catalyst version 12.1 , I will update soon. But I am not sure what I need from the AMD Platform drivers ? are they included in the Catalyst update or ? [v11.12]

@Mike M: First of all, as far as video, the Catalyst drivers include everything you want. The “Platform” drivers are for motherboards that utilize AMD chipset which, yes, yours does. The only real “required” ones are the “Chipset” drivers. The rest are utilities and tools, so all your choice. Hope that helped. [v11.12]

Hi Tim, thanks got the Catalyst figured out with the recomended uninstall of previous version before new install in this case V 12.1, not sure how to do the chipset update any advise? [v11.12]

@Mike M: You shouldn’t have to uninstall anything. I’d just download the Chipset Drivers here (the first download link) and run it. Should be fine. [v11.12]

@Kazishakib a core i3 processor and 4gb ram does not qualify as a gaming pc.
HD 6670 is an advanced graphic card and can run all new games in Medium – High resolution but your processor being a core i3 fails at it. Re install the games and run in Low – medium settings. Also keep all ur drivers updated from ur manufacturer website and run windows updates as well. [v11.12]

Hi, do you have any manual/tutorial for asus UEFI bios, I have the asus F1A75-1 deluxe mb [v11.12]

@Mike M: Complete BIOS (UEFI or otherwise) instructions should be available from ASUS for your motherboard. Can you not find one on their site? [v11.12]

Hi Tim, yes just looking for some video on the subject, will go to youtub, now I have a problem in the UEFI I have a ssd and a hdd and a blu-ray drive, my win 7 is on the ssd, in the utility ez mode the ssd is no longer visibly in the boot priority, it was when i first installed ?

asus F1a75-I delux , MB
AMD A8 3870K, APU [v11.12]

@Mike M: Sorry about checking in so late. Any progress? [v11.12]

Breaks many games by destroying AA
SKYRIM TOO !! [v12.2]

Skyrim is also broken for me using this driver. I’ve got a Radeon 6870 card that worked great prior to install, and is garbage now. Appears to primarily be an anti aliasing issue. [v12.3]

I find it really annoying that AMD seems to have stopped fixing bugs / adding improvements for XP ! It is all Windows 7 these days.
I have W7, but I refuse to install the bloaty thing. [v12.3]

i bought my lap with radeon graphic card with i5 processor i need more info about radeon…. can u give me suggestions [v12.3]

@kamal: Here is AMD’s page on Radeon graphics for notebooks: http://www.amd.com/us/products/notebook/graphics/Pages/notebook-graphics.aspx [v12.3]

Brandon, Daniel & Andy–thank you for the comments on the darn drivers, I too am playing Skyrim, and did not have a bit of trouble until these last drivers, I wish I would have read this before, I just bought a brand new Asus radeon card, and it is still bad. Bad pixels on that beautiful scenery in Skyrim.
I thought I was nutty. [v12.3]

Sorry to report that I had serious problems with the newest AMD catalyst driver release. Installed it when prompted on my Win7 Pro machine (AMD HD6670 card). Immed the driver would not give me the correct resolution for my Dell monitor, 1680×1050. The highest res it would produce was about 1400 instead of 1680 and the computer/driver no longer recognized the monitor. So my picture was stretched wide and squashed down.

To keep the story short, I had to take the machine to the Micro Center store tech guys who told me they had to go into the registry and wipe out every reference to that new driver. What’s in there now, I can’t say but everyting is back working again. whew [v12.3]

Version 12.4 of these drivers lists the following fixes in Windows 7:

“Elder Scrolls: Skyrim: no longer hangs on single GPU configurations when used with AMD Catalyst 12.3 CAP1 and later CAP releases”

“Elder Scolls: Skyrim: flickering square corruption is no longer observed.”

Maybe that’ll help out those of you that were having Skyrim problems with v12.3 [v12.4]

DO NOT UPGRADE TO 12.4 !

If you are using HDMI for your audio you will be sorry. Turning off the display device and turning it back on will disconnect the audio and you will have to unplug the HDMI and plug it back in in order to restore the audio.

Freaking AMD, all the 12.x has been nothing but trouble for me. 12.1 and 12.2 gave me BSOD’s, 12.3 gave me BugCheck’s, 12.3 f’s my audio up… haven’t had it long enough to know if the BSOD/BugCheck is going to occur again still (happens on the video driver). [v12.4]

Like SugarAddict says Version 12.4 has a big HDMI Audio issue!!!

This really sucks and AMD better correct this ASAP!!! [v12.4]

I was updating to 12.4 when Windows decided to go into “power saving mode” during the installation, everything froze. Screen went black, and I think the installation stopped. Once I cut the power and restarted guess what, CCC refused to start and just threw an error message in my face telling me it couldnt change the settings or something simular. After several uninstall/reinstall/registrycleaners ect I gave up, these new drivers didnt work at all.

So I installed the drivers that came with a CD with the graphic card and it works “fine”. The reason why I had to update the drivers to start with was due to some other bugg, when I started Quake1 from 1996 I got blackscreen, my monitor with native 1920*1080 resolution told me to change resolution to 1920*1080 when it already was in this resolution. And how you change resolution while having blackscreen is beyond me.

One more thing, is when I play Civilization 4 I started getting another wierd message at startup that I never had before, it forced lower graphics cuz it thought my computer was too bad. (6950+2500k, 8GB ram). What is wrong with Radeon, really, why do they fail so huge? Quite sick cuz I have a 7 year old computer that run Civ4 without getting any simular message, and when I check only 4% of the CPU was in use and 2% of the graphic card or whatever…

Never Radeon again, never never never.. (im quite sure ive said this many times but i still end up with this crappy card)
ATI Radeons hardware is quite good, but their software is crap; avoid this company at all costs! =) [v12.4]

HDMI audio issues galore only way out was revert back to 12.3 usual response from AMD total silence. [v12.4]

i have troubles with my ati 6950 and playing blu ray movies…this also happen on the 68 series amd card i had… artifacts….i wish amd would fix this ,,,,my nvida card plays blu ray perfect [v12.4]

Same thing here. Screen goes blank during installation and never comes back. I had to reboot each time I tried. [v12.4]

I have a Radeon HD 6670. I just got Battlefield 3 for pc and when I tried to run it, I got a message that the graphics driver needs to be updated. I download 12.4 and ran the install but the DRIVER didn’t change. The system says I have the most updated driver and the game still won’t work. Any advice on how I can ‘force’ a driver upgrade? Thanks! [v12.4]

@KobyY: Is AMD or Windows telling you “The system says I have the most updated driver”? [v12.4]

after the last update mu windows installer and catalyst control center don’t work manny ppl told me to go rename files in de system but din’t work bechouse there is only 1 file and not 3 like the most print screens have [v12.4]

Ok… so i see a lot of ppl have problems with 12.4, but i don’t have any of those problems. My installation goes perfectly normal, except it does nothing . My driver is still 8.672 dated from 15/01/2010 :O. I have problems in almost every major game , diablo 3 , skyrim , even fifa12 or fifa11 ffs … idk what to do anymore. I’ve been trying to install all drivers from 11.9 to 12.4 but none of them install anything !
can u help me ? [v12.4]

@vlad: You could try booting into Safe Mode and uninstalling the drivers from there. Then restart into Normal Mode and install the latest drivers. [v12.4]

I use a HD6670 and i cant update my catalyst to 12.4 still using 11.4 .. do u find any solution ? cya [v12.4]

@santos: What exactly is going on? Are you trying to update and it just doesn’t take or are you getting some kind of error? [v12.4]

Hi guys please, help me! im having the same problem as Santos, I cant update to 12.4!!!
The installations ends like everything is ok, but when I go chec it says im still with the old version and that there is a new update!! ive already restarted de pc, nothing changes, ive already updated by the amd site and by the download manager of amd, nothing changes…pleeeaaasee sobody help me?? [v12.4]

@juliana jara: You could try uninstalling the driver completely, then rebooting. [v12.4]

Yea~
Same as me..
Still have no change..
T T
Want Play NFS The Run~
Huu~
Some guy told me to download the Beta Driver 12.6..
After i Uninstal the Driver..
Then Instal New 1..
After Restart..
Check the Software Information..
It still 12.3!!
:”(
Why no change?
Tim~
Help me~
Using HD 3650~
I know is an Old Card..
Dont have any bajet to buy new 1~
T T
Help me Fix it~ [v12.4]

Had to reinstall everything on my new SSD, went to upgrade CCC from 11.6 to 12.4 and would not update, Windows says I am running the latest driver for my 6950 but CCC says otherwise. Able to play D3 and GW2 beta just fine however . Hopefully 12.5 will be better since this seems like garbage. [v12.4]

Same here. Installed catalyst ver 11.6. After download and installation of 12.4 nothing changes… (ver 11.6) WTF. Is there any hardware restrictions? please advise. thanks [v12.4]

I have a gaming PC running i7 chip-set on win7 ultimate with a sapphire amd 7870 oc 2gb graphics card and every time i turn my display off or change channel my sound disconnects and i have to unplug and replug my hdmi to get it back on its extremely annoying Ive done all the updates and still got the problem any ideas? [v12.4]

Help needed,

I have been trying to upgrade from v12.3 to 12.4 for my Radion 5700 series video card. The upgrade goes without a hitch no error messages. When I reboot after the upgrade the system report the driver is still v12.3. I have even done an install before the install of 12.4 but still end up with 12.3. Is there a problem with 12.4. Each timeIi try to upgrade I do a fresh download.

Thanks,

paul [v12.4]

Hey, I’m having the same issue as a lot of people here, since 12.3 none of my games work properly and 12.4 won’t install, it does the installation with no errors but afterwards (even after reboot) its still v12.3. Help? [v12.4]

Hey friends,I used to have the same issues like tearing and Black glitches on most of the games after i upgraded the drivers from v12.2 to v12.4.But yesterday they released their new driver v12.6(not beta).so i went for a fresh install off the Driver v12.6 and after the install all games work perfect.There are no more tearing or black lines in the games.So i would recommend all of you guys to have a fresh install of the new driver v12.6 and it will be fine. [v12.6]

@Kazi Shakib

Dude, your English is… Good! You have a huge vocabulary just need to work on spelling

I hope to learn a second language someday [v12.6]

Hi Tim,recently i installed a modded video driver and all the older games i had was messed up.Each color was stretched into a line,eg.(yellow rockstar sign=yellow lines across screen).So i got the Driver Packaging Version 8.93.13.11-120418a-137086C-Lenovo,AND THE SAME THING HAPPENED.and when i take screen-shots 2 show u ,they’re normal!
all my other games from 2010 up are fine though. WHAT TO DO!? [v12.6]

@kristoph: I’m a little confused about your situation. So you installed a modded video driver (for your AMD powered video?) which messed up a number of your games. So you then installed your PC-maker-provided video driver but the problem still exists? [v12.6]

Yes but if i take a pic to show you my situation it shows normally with no prob [v12.6]

@kristoph: I guess at this point I’d boot into Safe Mode and remove all video drivers. Then reboot into normal mode and reinstall the official AMD ones. [v12.6]

Im having dell laptop Inspiron n5010 which comes with ATI Radeon HD5650 1gb dedicated graphics card.I m wondering that after downloading and installing catalyst Catalyst 12.6, my graphics card version which was shown ATI Radeon HD5650 in Dedsktop Gadget is now showing ATI Radeon HD 6500M.

Please help. [v12.6]

@Imran: If it works, I wouldn’t worry about it. It’s probably just a simple reporting issue with little or no impact on operation. [v12.6]

Greetings Tim,

I’ve been running around in circles trying to figure this out. I’ve downloaded this convenient little package of drivers (which many, according to AMD Catalyst, are out of date. Windows said otherwise!). I’m using a display driver from back in 2009: ATI Mobility Radeon HD 5470 8.682.1.0. The latest one is “8.982.0.0000″, which is included in this package.

I’ve installed this twice and it doesn’t quite install correctly, according to Windows. I’ve gotten the error code #52 A.K.A. “Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.” And it shows. I’ve had to reroll back to my previous driver because of it.

Now I’ve read the previous posts here and you’ve instructed people to go into Safe Mode, uninstall the old drivers from there, return to Normal Mode and install the latest drivers. Would that work for me? It seems insanely simple.

I own an Acer Aspire 7740G-6816 if it makes any difference. According to the notes, and what I’ve been reading, is shouldn’t be an compatibility issue.

Thanks for taking the time to read this! [v12.8]

@Morganna: I checked, and yes, the latest version (v12.8) should work perfectly fine for your particular hardware (Mobility Radeon HD 5470). So yes, I’d say go into Safe Mode, remove the video driver, and restart. See if that helps. Let me know! [v12.8]

Hi tom, I’ve installed it on my Acer Aspire 5820TG with ATI Mobility Radeon HD 5470, I’ve the preview of Windows8 but when I install the drivers I see all black and my GPU finished to work… =( why? Ps. I’m italian sorry for my english! [v12.8]

I installed the AMD Catalyst Driver 12.8 but showed me that I still have 12.6 on Catalyst Control Centre in Information Centre with Graphics Software. Yes I did installed the fix of 12.6 before. So what should I do with this to fix this problem.

Thank you,

John [v12.8]

@John P. Mackay: I know this is incredibly late for a repsonse, but… have you tried the v12.10 drivers yet? [v12.8]

I have a Radeon 4330 and a Intel on-board graohics card. I am using Windows 7 at the moment with the drivers provided by HP (I have a HP Envy 13).

I know that AMD does not provide support for switcheable graphics (so it doesn’t make a difference whether there is a windows 8 compatible driver for the 4330 or not) but do windows 7 drivers work with windows 8?

Thanks [v12.10]

Hi Tim I have just Upgraded from a HD6570 to a HD7870 and am now having major glitching issues with Skyrim ( textures popping in and out and random brief flashing shapes), I am running the 12.11 beta driver but have tried the one before to no avail, any advice? [v12.11 Beta]

@Rob: Do you see the problem with v12.10? I don’t see any known issues with Skyrim listed in the “known issues” section of the documentation out for 12.11 Beta. Of course that’s what you get with a beta I guess. [v12.11 Beta]

I am also finding artifacts and flickering in Skyrim with the 12.11 beta drivers.
The 12.10 drivers also exhibit the same problems.

Reverting back the 12.8 resolved a large majority of the graphic corruption but still prevalent on rare occasion.

Using HD7870 [v12.11 Beta]

@James: If you haven’t you should report the bug here. [v12.11 Beta]

HI, i am having problem as well, with switchable graphics. I have hp dv6 with HD 5470. although the driver is installed perfect through Microsoft updates when it is install the screen goes black, you can not see anything its like the display doesn’t even exist, by switching back to intel graphics everything back to normal. so now i am holding to the intel graphics and i cant use my hd 5470. [v12.10]

@Khan: Have you tried installing the package direct from AMD instead of via Windows Update? [v12.10]

hi tim.
i have ATI MobilityRadeon HD5000 series but its not working on win8, recently i’ve installed win8 but ati option is not showing anywhere, tell me wt to do, how to upgrade my drivers or something, plez [v12.10]

I upgraded to 12.10 and have a curious error that when I remote desktop in to the machine now, it seems to kill the driver. Afterwards dxdiag reports no device, Catalyst control center is corrupted and won’t run. It’s happened twice now, first time one day after the update.

In the windows application event log I have multiple (literally 30 odd) errors saying “ATI EEU PnP start/stop failed” occurring right after the WinLogin event.

The only solution I’ve found so far is to do a system restore to the time before the crash.

HD Radeon 7800 series, windows 7 x64. Any advice / help *REALLY* appreciated as I don;t dare RemDesktop in again. [v12.10]

@Nick Phillips: That’s an interesting one and, luckily, it comes with a lot of information. I don’t see this listed on the “known problems” with v12.10 so I’d recommend a) reporting the bug here, and then b) downgrading to v12.8.

I looked at the “fixes” in v12.11 Beta and saw “Resolves performance issues (where GPU activity runs at lower values than expected) seen on the AMD Radeon HD 7870″ but that’s unlikely to be related. [v12.10]

I’m also having problems with Skyrim after updating to 12.10 from 12.8. It worked fine before, bar the odd very minor glitch, now trees and mountains in the distance flicker and I get really ugly flickering in the sky.

Seems I should roll-back Catalyst drivers to 12.8 but not sure how to do that. Any advice much appreciated. [v12.10]

@Matty

You need to go into control panel>uninstall a program, right click the AMD install manager and click on change.
Uninstall all AMD drivers.
There will be some remnants from the previous drivers but they do not affect the 12.8 drivers.

Make sure you have downloaded the 12.8s from the AMD site if you have not. [v12.10]

uhm… After updating to 12.10, I’ve gotten some kinda serious video issues. Streaming content such as livestream, youtube, divx etc, shows a green screen and I have to pause and move to a new place in the video for it to show up. Also, image has been freezing a lot more. Thanks. -.- [v12.10]

hi tom
i hav just installed windows 8 pro 64 bit on my sony vaio SVE15116ENB
after that i installed 12.10 Amd cstalyst siftware to run games. but after installing it says catalyst center is not configured.
pls help me .
i need to play games on it [v12.10]

Hy Tim…
Drivers for Ati Radeon HD 2600 XT ? [v12.10]

@Darmar: Try this.

I have a brand new PC build with a Radeon 7870 card. I’m running an i7 3.4 quad core processor, and have 16G of RAM. The machine is liquid cooled, and has a 120GB SSD for Windows, with a 2TB HDD for all other installs. I can boot the pc, but if I try to install the drivers from AMD using auto-detect for the 7870 or if I try to use the disk install drivers windows will never reach the log in screen.

After a boot with CCC installed I simply see the windows icon then a black screen. Any idea what might be causing my issue, because I’d really love to be able to actually use the machine I just built. [v12.10]

@Patrick: Sorry I’m late to reply to your comment. Have you gotten this figured out? One thought would be to check to make sure the motherboard BIOS is updated and also that the PCIe settings in BIOS are set correctly. Also, disable any overclocking (if you’re doing that) during the troubleshooting. [v12.10]

The BIOS is up to date, and there is no overclocking currently in progress. The PCIe settings are all also correct. The company recommended I RMA the card so I’m currently on that step. [v12.10]

@Patrick: That’s certainly a possibility. Let me know how it goes. If you still experience the problem, you could report the “bug” to AMD… there could be an issue between your motherboard and the card which could be either company’s issue to fix, it’d be hard to say. [v12.10]

Hi.. i am using HP pavilion g6 with AMD Radeon 6470M card.. i’ve downloaded and installed the above catalyst control center but my graphics driver is not working and its showing series of 7400 while my GPU is of 64xx series.. please help me out in this matter.. thanks [v12.10]

@Rashid: I’d use the AMD Driver Autodetect program, just in case. [v12.10]

So…what would you suggest if the dialog below appears during the Catalyst Suite 12.10 install? The installer claims it was successful, but Win 8 wants a second opinion it seems…(hardware is a HP CQ43)

Program Compatibility Assistant

This program might not have installed correctly

Windows Setup API
Microsoft Corporation

If this program didn’t install correctly, you can try installing the program using compatibility settings.

-> Install using compatibility settings
-> This program installed correctly [v12.10]

@sandisto: Does the driver seem to be working properly? If so, don’t worry about it. I still get this message on my main Windows 7 PC when I try installing older software. However, since 12.10 was designed to install on Windows 8, it’s surprising that you’re seeing that. [v12.10]

I have dell inspiron 15(N5520),4gb ram, i5, i have intel HD4000and AMD Raedon 7600M Series , First i want to ask is there switchable graphics in windows 8 cause i have it, secondly all games fifa 13, batman Arkham city are running just ok but not that performence when i have win7 and hitman absolution always white out as and crashes when i play it and when i installed AMD driver it is not shown as installed please help [v12.10]

@Abbas: Are you sure you have an AMD chip on that laptop? I looked at Dell’s page for this laptop and all I see as an option is the HD4000 GPU. [v12.10]

13.1 is out now and all bugs have been effectively fixed. [v13.1]

@Colin: Thank you! I’ve updated the post. Hopefully this helps everyone out. [v13.1]

Since updating to the latest catalyst drivers windows 7 (64 bit) has been extremely sluggish… I opened the AMD Vision Engine Control Center to see if there was anything obvious in there. Apparently my primary (and secondary) card are running at 0%.
Seems there’s new bugs now that the old are out.
This is with Sapphire 6950′s.
Could you please point me in the right direction? [v13.1]

@Bart Robertson: According to a commenter (@Rob) that left one a bit later than you, he solved his problem by rolling back to v12.11 Beta. Not a permanent solution but it seems AMD has some bugs to work out on this one. [v13.1]

Hi Tim,

I recently purchased the HP G6 2016TX model and had it upgraded to Windows 8 Pro.
After part of this, I would need to install the drivers for AMD Radeon HD 7600M series. But nowhere could I find the ATI Catalyst Control installer for Windows 8 and 7600M series.
Would you be having any information regarding this?

Thanks a ton [v13.1]

@Hari Prakash: I’d recommend you install and run the AMD Driver Autodetect tool. Let it sort it out! [v13.1]

Hari,

I had issues the day I installed the new 13.1 drivers (today actually). Ever since I installed them Windows has been sluggish and it would take forever for my account to login after booting. I rolled back to the Beta 12.11 drivers and it works just fine now. ATi drivers seriously suck and everytime it updates I always lose my Windows Aero theme and have performance issues. I think I’ll be sticking with these drivers for a long time as I’ve had few issues with them, and AMD can’t seem to get their act together. The 5850 is a great card in theory but the drivers are crap and I will be getting an NVidia next time I upgrade. [v13.1]

I just installed Windows 8 on my Gateway GM5664. The AMD Radeon HD 6670 drivers for the ATI Catalyst Control Center need to be reinstalled according to Windows. I used the link you have here for updated drivers but I continue to get a message that I need to reinstall the ATI Catalyst Control Center. Short of getting a new video card, what can I do? [v13.1]

@Sherrye: Is the driver installed fully? I mean, when you look in Device Manager, do you see an error code or anything like that for the video card hardware? If not, don’t worry, it’s just Windows perceiving a problem that isn’t there. If you do see an issue, I’d recommend uninstalling the drivers listed, restarting, and then running the v13.1 install again from scratch from AMD. [v13.1]

Hi Tim,

Since installing 13.1, I’ve noticed monster and player models in games seem to have an strong white invisible lightsource above and to the right of the models shoulder, which makes everyone look like they’re under a full moon. Any idea how to turn this off? It’s very distracting!

Cheers,
Terrence [v13.1]

@Terrence: I don’t have my AMD Radeon machine in front of me at the moment but try defaulting all the settings in Catalyst Control Center. [v13.1]

Hi Tim, Unfortunately, I think it’s the defaults that are the issue as the new lighting effect appeared without my changing anything. I rolled back to 12.11 and its all fine now. Cheers, Terrence [v13.1]

@Terrence: It’s probably a bug. AMD doesn’t usually alter defaults in a way that would cause a problem like that. Hopefully the resolve it in 13.2, or whatever they release next. Good luck! [v13.1]

hey Tim…
I have a hp dv6 6155tx laptop and it contains an Ati Radeon 7400m graphics card (1024 GB). I recently upgraded to windows 8. Have downloaded the driver you posted on your page version 13.1 (posted on 23.1.13). But still my graphics card is not working. The drivers sre not compatible. Please help. [v13.1]

@Ankit: It’s probably a driver issue, in which case sending in a ticket to AMD about it is your best course of action. On your end, look for a BIOS update, which could help. [v13.1]

The 13.1 driver seriously sucks bigtime, stay away from it, period…
My Asus G73JH with the 5870 card BSOD, and after I removed this piece of crap my G73JH still freezes. 2 days Ive been trying to get it up and running again, no way, somethings broken, ATI is crap, crap, crap!!!!!! [v13.1]

Hey tim, recently came across some of your great guides, thanks so much! Your knowledge of amd is great, i thought you might be able to help me with a problem im having? Im using a asus x53u laptop, win7 64 bit sp1. Had been a little laggy (internet, opening folders, files, programs etc). I updated my bios and chipset, using updates provided by asus, and the updates went great!! Chipset updates updated all my amd graphics stuff. I noticed after the chipset update, the lag was gone, and the quality of images was now spectacular! Since i was doing maintenance i thought id look around for any errors, so i ran “find and fix problems with devices”. I got a message saying “Hardware changes might not have been detected”. Then, if i remember correctly, it scanned for changes. Then i got the message “The troubleshooter made some changes to your system”. The computer became quite slow after that, and startup is taking longer too. So it seems the troubleshooter somehow changed some of the good that the amd chipset update did! The amd drivers are still showing as the updated version so that doesnt seem to be it. I have endlessly searched google to try and find out what the troubleshooter might have changed in this circumstance, but to no avail!! Thanks so much for your expertise : ) [v13.1]

Extra Info:

The most recent restore point I have is just before I did the bios update, which was followed by the chipset update. I know restore wouldnt affect the bios itself, but im a little worried it may affect the way the os is set to interact with the new bios/amd chipset updates. Im self taught when it comes to this stuff, so theres alot i dont know about how a computer works. Sorry!

Im also about to try uninstalling and reinstalling the amd stuff again. Im just worried that if what troubleshooter had changed was in the settings that control how the os interacts with/uses amd, a reinstall may not help! If that scenario is even possible… Sorry like i said im a newbie with some of this stuff!! Thanks for your patience!! [v13.1]

@Brendan Canepps: Sorry the late reply! These more complicated things are best left for my forum.

I’d start with reinstalling the AMD stuff. Don’t worry about uninstalling it first. See if that helps out. [v13.1]

hey tim my laptop is hp probook 4530s with ati radeon hd 7400m it works great with all 2012/2013 games but just hitman absoultion when i open it the game freez and when i press alt/tap to go to the disktop and press the game back down at the start menu it open and move again then freez on another pic … plzzz can u help me [v13.1]

@walid: With game-specific issues like this, you’re likely dealing with either a) a setting in the game that needs changed, b) a corruption with the game – reinstalling the game might help, or c) a bug in the video card drivers that’s impacting the game, perhaps just with your specific hardware/software configuration. If you’re left with ‘c’ then I’d recommend submitting a bug report to AMD and let them investigate. [v13.1]

I have got Acer Travelmate 8471. With Ati Radeon 4330. I could not find drivers of Windows 8 64 bit. Any help? [v13.1]

@Faisal: Try these. It looks like AMD is now supporting, at least with this last release, Windows 8 on some of the “older” GPUs. I’ll get my post updated. [v13.1]

Hi Tim,
I have a hp Pavilion g6 laptop and just upgraded to window 8 pro from window 7 and when I right click on my desktop then click on to Graphics Properties and Configure Switable Graphics, The message I get is Catalyst Control Center cannot be started. There are no currently settings that can be configured using Catalyst Control Center.
I have went int to control panel and device manager and clicked on to Display adapter since I got two graphic cards were one is intel (R) HD Graphics 4000 one is inteland click on Radeon (TM) HD 7670M. The Radeon card had an error and i updated the drivers, now the error is gone but I in the system folderwhere you get the basic info about your computer in the processor section it’s not showing my other graphic card, where it did before. also when i restart my laptop I still get the message about the ATI Graphic card needs to be installed. I have tried downloading the Catalyst Control Center and installed it but it says the the appscannot run on your PC, check with software publisher. Please help [v13.1]

@leanne: Are you downloading the correct driver (32-bit vs 64-bit) for your Windows 8 from the second set of download links in my post? [v13.1]

I have MSI CX420 and upgraded it into Windows 8 Pro 32bit, and I downloaded AMD Radeon graphics drivers v13.1 for Radeon. Will it work in mine?
Specs: ATI Mobility Radeon HD 5470 Graphics [v13.1]

@Mark Bawalan: It should. These are your drivers (Windows 8 32-bit for 5000 series). [v13.1]

Hi,
I have a brand new system with a Radeon HD 7970 (catalyst 13.3b) and Asus VG248QE @ 144Hz. After a week or so, just started to show brief flashing shapes such as big diagonal lines or squares.
Couldn´t make screenshot of those big artefacts, only of these kind of artefacts (http://i167.photobucket.com/albums/u143/Xythras/Untitled_zps7f65e3c0.png)
Uninstalled everything from ATI, cleaned registries, cleaned every trace of the drivers, but still, every time I install 13.1 or 13.3 the annoying shapes come back regardless the refresh rate of the screen. I have noticed that without the driver there is no problem. Any solution? Or just go back installing older drivers until one will not create flickerings?
Any help?

I don´t know why I bought this damn GPU, with Nvidia I never had any problems. [v13.1]

@Ovi: If it were me, I’d report the issue to AMD and then hold out until the next non-beta release. [v13.1]

Hi,
I have HD 5470 card with I3-350 processor and windows 7-64bit.My problem is that i haven’t been able to update my drivers after 12.1 release because when i remove my old driver and install new ones the max resolution of pc are still limited to 1024×786 and all other graphic quality similar to the condition as if there is no driver installed but when i reinstall v12.1 everything just comes back to normal.So please tell what is going wrong due to which i can’t update my drivers. [v13.1]

@Vaibhav: Sounds like a driver bug, specific to your setup. I’d submit a ticket to AMD. [v13.1]

Hi Tom,

I recently bought HP pavilion/envy m6 series 1114TX with windows 8 home premium and updated the OS to windows8 pro (64 bit) version.
Since then I have issues with the built-in wifi – it keeps dropping packets and the ping requests time out a lot.
Also, the dedicated graphics card AMD 6760M comes up with a warning icon in the device manager and doesn’t work. whenever i update the driver (windows 8 64 bit) it starts working but only as long as the system is not restarted or the lid is not closed cuz when that happens the system boots up with a black screen and nothing happens …
on restarting the system goes to auto restore and restores it self to a previous point.

My guess is the problem is with the driver (have downloaded it from HP and also tried the ATI site) looks like the windows 64 bit driver is not for the PRO version of windows8?

Any help at all is most welcome.

Thanks in advance
Waqas [v13.1]

@Waqas: I’d be surprised if the driver wasn’t designed for Windows 8 Pro but was for Windows 8 (standard). My guess is that’s it a bug specific to your AMD graphics chipset or overall configuration. I’d submit a bug report to AMD and contact HP as well. Any word from others with the same config? [v13.1]

I have a 4350 card in a desktop (running W7/32) and I’m getting the “atikmpag.sys” error when waking.
No matter what is said about the basic driver being “new”…it always ends-up 8.783.0.0!
My conclusion (I’m really slow) This card is a POS. [v13.4]

Using windows 8 pro 64 bit. Have uninstalled CCC 13.1 in preparation for CCC 13.4 After restart, windows keep looping back to bios. recovered thru system restore.
System:
Motherboard – gigabyte f2a75m-hd2
Processor – and a10 5800k
Memory – Kingston hyper 8g ddr3 1866
GPU – radeon hd6670

CCC 13.1 setup before uninstallation have disabled dual graphics. [v13.4]

I just installed the driver for the Radeon HD 4870 x2 and now some of the programs on my computer with not run, getting an error message upon open. I installed the 32 bit version for xp. has anyone else experienced this issue and how did you resolve it? [v13.4]

@Leslie: I’d uninstall the drivers and then reinstall them. That’s usually a good first-attempt at a problem like this. [v13.4]

hi
when i bought my laptop (toshiba satelite l650) the video card was ATI 5630. does that mean that, that was the manufacturer video card? 2ndly
i want to whether the ATI video card drivers and the catalyst will be maintain if i install new windows because a message keeps popping up that my windows is not genuine. [v13.4]

@kwarteng: Yes, ATI is now AMD but according to AMD, their drivers do not support Toshiba laptops. You’ll need to download the drivers for your laptop’s video hardware directly from Toshiba. [v13.4]

Thank you for this. I have an Engineering sample ati 3690/3830 w/ Accelero cooler video card. No other searches found what I need but by you….. [v13.4]

How about the new 8870m GPU that is in the Samsung Series 7 Chronos? Will the auto detect work or will the Version 13.4 of the AMD/ATI video card driver suite work? [v13.4]

@Harry: Not sure but you should try them anyway. It won’t hurt anything. You’ll have a chance to choose not to install them after the detection. [v13.4]

i have a laptope HP G6 Notebook
cpu I5
RAM 6GB
VIDEOCARD / Switchable card inte 3000 & ATI Mobility Radeon HD 6470M
my big problem is i cant find any driver on amd website named ATI Mobility Radeon HD 6470M ,than
i have been install a lot of version and always have the same problem GPU (OpenGL)
my laptop is a [admin removed] without this card driver
plez HElp me
th@nx [v13.4]

@che.abdennacer: AMD Driver Autodetect should settle your question. [v13.4]

what type of driver do install for my hp w1972a desktop